Privacy Policy - DUOMIRRA
Effective: Feb 2024

Privacy Policy

At DUOMIRRA, we value your trust. This document outlines our commitment to transparency and how we handle your data with care.

01

Information We Collect

Identity Data

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address

Creative Assets

  • Photos for printing
  • Custom messages/quotes
  • Occasion dates
02

Purpose of Usage

We operate on a strict "Need to Know" basis. Your data is processed solely for:

  • Order Fulfillment & Logistics
  • Product Design & Personalisation
  • Customer Support & Updates
  • Quality Assurance

Marketing Policy: DUOMIRRA does not use your personal photos or custom text for marketing without your explicit, written consent.

03

Storage & Sharing

Data Security

We employ robust organizational measures to protect your data. Access to personalisation files is restricted strictly to team members directly involved in the production process.

Third-Party Disclosure

We do not sell, trade, or rent your PII. Data is shared only with trusted partners essential to service delivery:

  • — Logistics & Courier Partners (Delivery)
  • — Payment Gateways (Secure Transactions)
  • — Legal Authorities (If required by law)
04

Retention & Rights

Personalisation assets are retained only for the duration necessary to complete the order and handle immediate post-delivery support. Following this window, data is securely deleted or anonymized.

Request Correction

Update inaccurate personal details anytime.

Request Deletion

Remove data post-fulfillment.

05

Limitation of Liability

By using our services, you acknowledge and agree that:

  • You possess the necessary rights for all content provided to DUOMIRRA.
  • DUOMIRRA is not liable for copyright infringement claims from customer content.
  • DUOMIRRA is not responsible for data compromise on third-party platforms (e.g., WhatsApp).
  • We do not knowingly collect data from minors under 18.
06

Contact Us

For privacy concerns or data requests.

duomirra@gmail.com
+91 7393841205

Registered Office

Barhaj – 274602
Deoria, Uttar Pradesh
India